I bought an £8,000 bike from these guys that was supposed to include a fit. The fit was a joke and lasted barely 30 mins. The bike setup was poor with two independent mechanics subsequently finding faults and the shop didn't provide me with everything that was supplied with the bike (such as Zipp valve extenders). When I raised these issues with their management I was accused of blackmail and they rubbished the other mechanics advice. I have read many similar reviews from other customers on Trust Pilot and Yell review engines all complaining about poor customer service and the aggressive and disrespectful way the staff and management respond to customer feedback. When their are eleven reviews for a company and six of them have all rated just one star this says a lot. I just wish I'd read the reviews before I gave these people my hard earned cash. Do business with these scoundrels at your peril.