Cycle Surgery Problems?
penguin
Posts: 37
in General Chat
It is a shame my first post is a negative one.
Has anyone had some trouble with the online Cycle Surgery store?
They have advertised 'Specialized Tri Vent Road Shoe 2008' and the photo is clearly the 2008 model of the shoe.
http://www.cyclesurgery.com/ProductDetails/mcs/productID/1026284/groupID/27/categoryID/179/v/a232c0df-8248-4b25-b0df-3a12fc11eeb3
I ordered them, and they sent me the 2007 shoe.
They say that the only difference is the colour, and therefore they have sent the correct shoe.
Is this acceptable? or am I being a bit of a whinger?
Thanks in advance
Has anyone had some trouble with the online Cycle Surgery store?
They have advertised 'Specialized Tri Vent Road Shoe 2008' and the photo is clearly the 2008 model of the shoe.
http://www.cyclesurgery.com/ProductDetails/mcs/productID/1026284/groupID/27/categoryID/179/v/a232c0df-8248-4b25-b0df-3a12fc11eeb3
I ordered them, and they sent me the 2007 shoe.
They say that the only difference is the colour, and therefore they have sent the correct shoe.
Is this acceptable? or am I being a bit of a whinger?
Thanks in advance
0
Comments
You bought the 2008 model and thats then one they should have sent you.
Go ballistic at them.
There is a trade description issue here, They clearly state that it is a 2008 shoe so that’s what you have brought not the 2007 shoe... I would also fire off an email to Specialized asking what the difference between the 2007 and 2008 shoe is and let Cycle Surgery know that you are contacting Specialized about this.
I personally think they are taking the p**s.......
Sorry rant over it does my head in when shops do this trying to off load old stock as currant.