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310XT pairing

Hi Folks,

I have been using a 310XT for 6 months or so now and really enjoying all the online features. However, my company recently updated my laptop and now the ANT Agent USB won't link. I have followed all the normal steps but when I insert the USB my laptop completely freezes, refusing to recognise the device or even allow me to look at task manager.

I have contacted Garmin but they have not been very helpful. My hunch is that either:

- ANT Agent will only link with one computer
- My new lap top is set up wrongly
- The USB has developed a glitch

Has anyone else experienced this, and if so is it fixable??

Cheers guys,



  • BritspinBritspin Posts: 1,655
    No, but I have experienced the unhelpfulness of Garmin before.
  • iadamaiadama Posts: 60
    Is the laptop Windows 7? If so the ANT USB Driver it's trying to install might not be supported.
  • Hi,

    No it's Windows XP. I'm working in Brunei just now, home on 14 March so I'll harrass the IT department then.

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