Garmin 305
Bristol newbie
Posts: 149
in General Chat
Hi All,
A cry for help from all garmin 305 owners!
Whenever i try to transfer info from my garmin to my laptop it keeps telling my device isn't connected when it clearly is! Is this likely to be a problem with my garmin or laptop?
I will be forever in your debt if someone would kindly offer me some helpful tips on this matter as the manual and website are not very helpful.
Thanks,
Lee
A cry for help from all garmin 305 owners!
Whenever i try to transfer info from my garmin to my laptop it keeps telling my device isn't connected when it clearly is! Is this likely to be a problem with my garmin or laptop?
I will be forever in your debt if someone would kindly offer me some helpful tips on this matter as the manual and website are not very helpful.
Thanks,
Lee
0
Comments
Had the same problem as you when I sent my Garmin 301 off for a replacement under warranty. When the new one came back I kept getting the same message as you seem to be getting. You have the more up to date Garmin and probably slightly different software so the solution that I found may not suit exactly so I will tell you how I found the solution to my problem.
I tried all the advice in the manual and failed and then e-mailed the Technical Help link at Garmin.com who put me in touch with a guy called Andy Phillips who e-mailed me a list of things to do on my computer - you need to let him know what operating system you are using (e.g Windows XP, Windows Vista etc) and what version of Control Center software you have. His e-mail address is [email=andy.phillips@garmin.com]andy.phillips@garmin.com[/email]
Hope this helps
chis
PS. If you don't get any joy I will give you the detail of what I did using my 301 and Windows 2000.
Lee