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A whinge about Felt
pataallen
Posts: 94
in General Chat
Ok, so after waiting a few weeks after ordering i eventually took delivery of my new B12 yesterday - i took the plunge and ordered a tri-bike despite being very happy with my Cannondale road bike...
After the shop set it up and fitted it for me i took it home and went for a spin.
I needed to make a minor adjustment to the aero bars but could i budge the allen-bolts? Not a chance...took it back to the shop, their mechanic couldn't shift them either, they called the local Felt rep who happened to be in the area....he even had a go to no avail...bottom line is they have had to order a new set of bars which they are going to replace FOC...
all in all, not happy...has anybody else had a similar problem with Felt?
After the shop set it up and fitted it for me i took it home and went for a spin.
I needed to make a minor adjustment to the aero bars but could i budge the allen-bolts? Not a chance...took it back to the shop, their mechanic couldn't shift them either, they called the local Felt rep who happened to be in the area....he even had a go to no avail...bottom line is they have had to order a new set of bars which they are going to replace FOC...
all in all, not happy...has anybody else had a similar problem with Felt?
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apart from all that, the bike's awesome!
Errrr, what have you got to kick off about?? The bars are faulty, they are replacing them........Theres not alot else that can be done, ok so there is a fault with your bike its not ideal but its one of those things unfortunately. If they would've said "bollocks you fix it" then there's an issue but theyre sorting it so why "kick off"??
Maybe the fact that i've had to make 4 x uneccessary car journeys back to the shop so far and at least another 2.
Maybe that my bike was in the workshop all yesterday when i planned booked a half day at work for a training session.
Maybe that my bike will have to go back into the workshop for at least another day
Maybe that i just shelled out £2k and its faulty....
or maybe i'm just too fussy?
Enjoy it
but don't tell the missus....her reaction was why have you spent £500 on another bike!!!!
Yup, thatl be it..........
I think that this is unacceptable - and may now push for a refund...MG...what are your thoughts on this then...personally, i don't expect this for a £2k bike.
Given that neither I, the LBS nor the FELT rep could undo the bolts i'd say there is more of a serious issue here...any legal beagles out there?
Try the Focus Tri bikes, always do well in magazine tests.